Tips
Quick advice to keep your move safe and scam-free.
Research the Moving Company Thoroughly
Look up reviews, check their Better Business Bureau (BBB) rating, and confirm their licensing and insurance through official channels like the FMCSA
Verify the Company's USDOT Number
Legitimate interstate movers must have a valid USDOT number, which can be checked on the Federal Motor Carrier Safety Administrations website.
Avoid Large Upfront Deposits
Reputable moving companies typically require a small deposit or payment after the move, not large upfront fees.
Get a Written Estimate
Always request a detailed written estimate that outlines all potential costs and services. Avoid companies that only offer quotes over the phone or online.
Watch for Lowball Estimates
Be wary of quotes significantly lower than competitors, as these can indicate potential bait-and-switch tactics
Avoid Companies Without a Physical Address
Legitimate moving companies have a registered physical business address. Beware of movers who operate solely online or over the phone
Ask for References
Request contact information for past customers and follow up to hear about their experiences firsthand.
Don’t Sign Blank or Incomplete Contracts
Never sign contracts with blank sections or vague terms. Ensure all details of the move are clearly outlined.
Pay Attention to the Company’s Branding
Be cautious of companies that show up in unmarked trucks or don’t have consistent branding across their website, emails, and paperwork
Understand Your Rights and Responsibilities
Familiarize yourself with the FMCSA’s “Your Rights and Responsibilities When You Move guide, which outlines protections for consumers during interstate moves.
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